Emergencies - Mallard Medical Practice

Go to content

Main menu:


Life-threatening emergencies

In all cases of life-threatening emergencies dial 999.

Emergencies outside of surgery hours

Outside normal surgery hours there is a service for problems that cannot wait until the next day. Please call 111.

You will be dealt with as quickly as possible either by advice over the telephone from a nurse or one of the doctors, given an emergency appointment, or by being given a home visit.

You may be given advice over the phone, be given an appointment at the out-of-hours centre, receive a home visit, or have an ambulance booked.

In genuine emergencies (severe chest pain, breathlessness, collapse, heavy bleeding) it is best to call 999.

For poisoning, overdoses and minor accidents it is best to attend accident and emergency (A&E) at hospital.

There are also Walk In Centres near to the practice located at Battle Hill, Wallsend and Molineux Centre, Byker.

GP led Walk-in Centre for minor injuries and illnesses - Open 8am to 8pm - 365 days a year

What can be seen in the Walk In Centre?

Minor illnesses such as:

Coughs and colds, fever, headaches and dizziness

Minor ear, nose and throat complaints

Minor eye problems eg conjunctivitis

Stomach upsets, indigestion, constipation

New minor skin complaints

Urine infections, thrush

Minor injuries such as:

Superficial cuts, abrasions, and new dressings of wounds

Minor burns and scalds

Insect or animal bites

Minor head injuries

New muscle or joint injury, eg strains and sprains, back pain, tendonitis, fractured wrists

For lifestyle/health promotion such as:

Emergency contraception

Pregnancy testing and advice

Chlamydia screening and condom distribution

The Walk In Centre is NOT for:

More than minor illness or minor injury including

Serious medical emergencies

Serious head injuries, or loss of consciousness

Accidental or deliberate overdose of drugs or ingestion of poisons

Severe blood loss

Severe allergic reactions

Injury as a result of road traffic accidents

Asthma attacks or wheezy chests, especially in children

You should attend the Emergency Department for these

Copyright 2015. All rights reserved.
Back to content | Back to main menu