In all cases of life-threatening emergencies dial 999.
Emergencies outside of surgery hours
Outside normal surgery hours there is a service for problems that cannot wait until the next day. Please call 111.
You will be dealt with as quickly as possible either by advice over the telephone from a nurse or one of the doctors, given an emergency appointment, or by being given a home visit.
You may be given advice over the phone, be given an appointment at the out-of-hours centre, receive a home visit, or have an ambulance booked.
In genuine emergencies (severe chest pain, breathlessness, collapse, heavy bleeding) it is best to call 999.
For poisoning, overdoses and minor accidents it is best to attend accident and emergency (A&E) at hospital.
There are also Walk In Centres near to the practice located at Battle Hill, Wallsend and Molineux Centre, Byker.
GP led Walk-in Centre for minor injuries and illnesses - Open 8am to 8pm - 365 days a year
What can be seen in the Walk In Centre?
Minor illnesses such as:
Coughs and colds, fever, headaches and dizziness
Minor ear, nose and throat complaints
Minor eye problems eg conjunctivitis
Stomach upsets, indigestion, constipation
New minor skin complaints
Urine infections, thrush
Minor injuries such as:
Superficial cuts, abrasions, and new dressings of wounds
Minor burns and scalds
Insect or animal bites
Minor head injuries
New muscle or joint injury, eg strains and sprains, back pain, tendonitis, fractured wrists
For lifestyle/health promotion such as:
Pregnancy testing and advice
Chlamydia screening and condom distribution
The Walk In Centre is NOT for:
More than minor illness or minor injury including
Serious medical emergencies
Serious head injuries, or loss of consciousness
Accidental or deliberate overdose of drugs or ingestion of poisons
Severe blood loss
Severe allergic reactions
Injury as a result of road traffic accidents
Asthma attacks or wheezy chests, especially in children
You should attend the Emergency Department for these